Invest in Knowledge.

How it Works

I come to your home or business and help with all aspects of Apple-related technology and services. This includes setup, support, syncing, troubleshooting and training.

I do not provide hardware repairs or installations.

Not sure what makes sense for your situation?

Contact me to discuss.

Rates

Marin County

$120/hour: 1-hour minimum for an onsite visit.

SF & East Bay

$130/hour: 2-hour minimum for an onsite visit.

Remote Support

$120/hour: 30 minute minimum.

*After minimum, then charged in 15 minute increments.
*Please add $10/hour for weekend appointments.

Prepay and Save!
Schedule 4-hours in advance and receive a 10% discount.

How to Prepare for Your Session.

Please have all devices backed up!
- The best way to do this is by using Time Machine with an external hard drive for your Mac and iCloud backup for your iPhone or iPad. Not sure how to do this? Click Here.
- Not having a backup (Mac, iPhone, iPad) might prevent us from accomplishing our tasks until the backup is done. This might require a second session or additional time, if necessary.
Charge your devices to 100%.
Have all charging cables nearby where we’ll be working.
Know your logins and passwords–examples: iCloud, iTunes, email, Dropbox…
Create a list of what you would like to learn or issues you are having.
Triage the most important items to make best use of our time.

I’d love to hear from you!

Jon Hartman / 415-706-5307 / jon@optionclickconsulting.com